Privacy Policy

At Cybercode Security, we are committed to protecting your privacy and ensuring a safe online experience for all of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our platform, or engage with our services.

This Privacy Policy applies to Cybercode Africa, its subsidiaries, affiliates, and its online platform, including all associated trademarks, logos, and content. The terms "we," "us," and "our" refer to Cybercode throughout this document. All trademarks, service marks, logos, and brand names associated with Cybercode, including but not limited to the name "cybercode Security," are the exclusive property of Cybercode Africa and are protected by intellectual property laws. Any use of these trademarks without express written consent is prohibited.

1. Information We Collect

We collect personal information that you provide directly to us when you:

• Register for an account
• Request a demo or contact us
• Participate in training courses, webinars, or other activities
• Subscribe to our newsletter
• Engage with our website or platform

This may include, but is not limited to, your name, email address, phone number, company name, and payment details.

2. How We Use Your Information

• Provide and improve our services and platform
• Respond to your inquiries and provide customer support
• Send you updates, offers, and relevant training content
• Process payments and manage your account
• Enhance your experience through personalized features

3. Data Security

We employ industry-standard security measures to protect your data. We use secure encryption methods for data transmission and storage to prevent unauthorized access. However, general data privacy policy is upholded according to Tanzania data privacy and protection act.

4. Sharing Your Information

We do not share your personal information with third parties, except in the following cases:

• With service providers who help us operate the platform or provide support services
• If required by law or to protect the rights and safety of Cybershield and its users

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember preferences, track usage patterns, and improve the overall functionality of the website. You can control cookie settings through your browser, but disabling cookies may affect your user experience.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of receiving marketing communications
• Withdraw your consent to data processing at any time, subject to applicable laws

7. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before submitting any personal information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be noted at the top of the policy.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: support@cybercode.co.tz

By using our platform, you consent to the practices described in this Privacy Policy.